Hotels will focus on ensuring a cleaner environment
When we can travel again, we do not have to worry about how clean is the hotel room or restaurants, because they will focus more on ensuring a cleaner environment. “The focus has to be on the guests’ peace of mind,” said Tim Kerin, who runs a luxury villa in Costa Rica. “Health and safety first.”
Hotels will pay attention to tourists’ safety and will opt for developing technology that will help them maintain social distancing. “I expect that more automation will be introduced into the industry,” said Wayne Smith, a professor of hospitality and tourism at the College of Charleston. “Things like self check-in or a concierge service via the app. I also think you will see more automation in food service as well with ordering via an app or tablet.”
