Some airlines suspend cancellation or rescheduling fees
In general, people who do not buy a fully refundable ticket have to pay a cancellation fee or booking penalty if they cancel their flight. But the coronavirus outbreak adversely affected the airlines and there are some companies, such as Delta, United and American suspend cancellation or rescheduling fees.
“At the moment, the airlines are being very helpful,” said Jonathan Breeze, chief executive of AardvarkCompare Travel Insurance, a travel insurance company. “These are not normal circumstances and the airlines are seeing that people are not booking flights, so airlines are offering commercial flexibility.”